pkr98 is committed to protecting the personal data of every player who registers and plays on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and store it, who we share it with, and what rights you hold as a Pakistani player under our data governance framework.
pkr98 collects only the personal information that is strictly necessary to operate your account, process PKR transactions, and comply with our international gaming licence obligations — including CNIC-based KYC verification for Pakistani players.
All personal data stored by pkr98 is protected using AES-256 encryption at rest and TLS 1.3 in transit. Our infrastructure undergoes regular third-party security audits to ensure your information stays safe from unauthorised access.
You have the right to access, correct, export, and request deletion of your personal data held by pkr98 at any time. Submit a data request by emailing support@pkr98.bio and our team will respond within 30 calendar days.
pkr98 does not sell, rent, or trade your personal data to any third-party advertising networks, data brokers, or marketing platforms. Your data is used exclusively for account management, fraud prevention, and regulatory compliance.
pkr98 uses first-party cookies and session tokens to maintain your login state, personalise your gaming experience, and analyse platform performance. No third-party advertising cookies are placed on your device without your explicit consent.
pkr98 may be required to disclose player data to competent regulatory or law enforcement authorities in connection with our international gaming licence obligations. We will always act within the bounds of applicable law when handling such requests.
pkr98 (referred to in this Policy as "pkr98," "we," "us," or "our") operates the online casino and sports betting platform accessible at pkr98.bio. pkr98 is an internationally licensed gaming operator serving players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond.
For the purposes of this Privacy Policy, pkr98 acts as the data controller in respect of all personal information collected from players who register and use the Platform. This means we determine the purposes and means by which your personal data is processed, and we bear the responsibility of ensuring that processing is carried out lawfully, fairly, and transparently.
pkr98 collects personal data across several categories, depending on the nature of your interaction with the Platform. The table below summarises the categories of data we collect and specific examples within each category:
| Category | Data Points Collected | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, Pakistani CNIC number, CNIC scan/photograph | Yes — KYC required |
| Contact Data | Email address, Pakistani mobile number (JazzCash / EasyPaisa registered) | Yes |
| Financial Data | Bank account / mobile wallet identifiers (masked), transaction history, deposit and withdrawal amounts in PKR | Yes |
| Gaming Activity Data | Game session logs, bet history, win/loss records, bonus redemptions, PSL cricket betting history | Yes — auto-collected |
| Technical Data | IP address, device type, browser, operating system, session timestamps, geolocation (city level) | Yes — auto-collected |
| Communication Data | Live chat transcripts, support email content, complaint records | When applicable |
| Preference Data | Responsible gaming limit settings, language preference, marketing consent status | Optional |
We do not collect sensitive personal data categories such as health information, racial or ethnic origin, political opinions, or biometric data, except where a CNIC photograph is required specifically for age and identity verification under our KYC obligations.
The majority of your personal data is collected directly from you at the point of registration, during the KYC verification process, when you make deposits or withdrawals, or when you contact pkr98 support. This includes the Identity Data, Contact Data, and Financial Data categories described in Section 02.
When you access and use the pkr98 Platform, we automatically collect Technical Data and Gaming Activity Data through server logs, session cookies, and our gaming platform's event-tracking infrastructure. This data is collected continuously during every active session and is essential for the operation of the Platform, fraud detection, and responsible gaming monitoring.
pkr98 may receive supplementary data about you from the following categories of third-party providers:
pkr98 uses your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed here:
pkr98 processes your personal data under the following legal bases, consistent with internationally recognised data protection principles:
pkr98 does not sell your personal data. We share player data only in the following limited and controlled circumstances:
We share data with carefully vetted third-party service providers who process it on our behalf under strict contractual data processing agreements. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), KYC and identity verification providers, fraud detection platforms, cloud infrastructure providers, and customer support software vendors.
pkr98 will disclose player data to its gaming licence authority, financial intelligence units, or law enforcement agencies where required to do so by applicable law or a valid legal order. We will inform you of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of pkr98's assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and of any material changes to how your data is processed before the transfer takes effect.
pkr98 may share aggregated, anonymised statistical data (from which no individual player can be identified) with industry partners, analytics providers, or in public reporting. This does not constitute a disclosure of personal data.
pkr98 operates under an international gaming licence and may store or process your personal data on servers located outside of Pakistan. When your data is transferred internationally, pkr98 ensures that adequate safeguards are in place, including:
Your CNIC data and payment data are processed with particular care. CNIC scans are stored in an encrypted, access-controlled document vault with strict role-based access controls limiting visibility to authorised KYC personnel only.
pkr98 retains your personal data for as long as your account remains active and for a defined period thereafter, as set out in the table below. Retention periods reflect our legal obligations under our gaming licence, AML requirements, and general good practice:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Data | 5 years post-account closure | AML / gaming licence obligation |
| Financial Transaction Records | 5 years post-transaction | AML / tax record-keeping |
| Gaming Activity Logs | 3 years post-account closure | Dispute resolution / licence compliance |
| Support & Communication Records | 2 years post-interaction | Quality assurance / complaint resolution |
| Technical / Session Logs | 12 months rolling | Security monitoring / fraud detection |
| Marketing Consent Records | Duration of consent + 3 years | Proof of consent / regulatory audit |
Once retention periods expire, personal data is securely destroyed using cryptographic erasure (for digital records) or certified physical destruction (for any paper records). Anonymised data derived from your records may be retained indefinitely for statistical purposes.
pkr98 uses the following categories of cookies and similar tracking technologies on the Platform:
pkr98 does not place third-party advertising cookies, retargeting pixels, or social media tracking scripts on the Platform. We do not share cookie-derived data with external advertising networks.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your pkr98 account and using the Platform's core features.
As a player on the pkr98 Platform, you hold the following data protection rights. pkr98 is committed to honouring these rights promptly and without undue delay:
Request a copy of all personal data pkr98 holds about you. We will provide this within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data we hold. Contact support to update your registered details.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations under AML and gaming licence requirements.
Request that we restrict processing of your data in certain circumstances, such as while you dispute the accuracy of information we hold.
Request your personal data in a structured, machine-readable format (JSON or CSV) so you can transfer it to another service provider.
Object to processing based on legitimate interests at any time. You may also withdraw marketing consent at any time through your account preferences.
To exercise any of the above rights, submit a request to support@pkr98.bio with the subject line "DATA RIGHTS REQUEST." We may need to verify your identity before processing the request. We will respond within 30 calendar days; complex requests may be extended by a further 60 days with notice.
The pkr98 Platform is strictly restricted to individuals aged 21 years and above. pkr98 does not knowingly collect, process, or retain personal data belonging to anyone under the age of 21. This is a firm and non-negotiable policy.
Age verification is enforced at registration through CNIC-based KYC. Any account found to belong to a person under the age of 21 will be immediately suspended, all data will be securely deleted as soon as legally permissible, and any balance held in the account will be handled in accordance with our Terms and Conditions and applicable regulations.
pkr98 implements a comprehensive, layered security framework to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security measures include:
The pkr98 Platform may contain references to third-party payment processors (JazzCash, EasyPaisa, HBL, etc.) in the context of deposit and withdrawal instructions. These are operational references only. pkr98 does not control the privacy practices of any third-party organisation, and your interactions with payment processor platforms are governed by those organisations' own privacy policies.
pkr98 is not responsible for the data practices of any third party, and the inclusion of a payment method or service provider reference on our Platform does not constitute an endorsement of their privacy standards.
pkr98 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or operational circumstances. When material changes are made, we will:
Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not accept the revised Policy, you should close your account prior to the effective date of the change.
For all privacy-related enquiries, data subject rights requests, or concerns about how pkr98 processes your personal data, you may reach our Data Protection team through the following channels:
pkr98 has appointed an internal Data Protection Officer (DPO) who oversees compliance with this Privacy Policy and our broader data governance framework. The DPO is reachable via the same email address above with the subject line "ATTN: DPO."
Your data is protected. Your game is fair. PKR deposits via JazzCash and EasyPaisa. 21+ only. Play responsibly.